Terms & Conditions of Hire

At We Bounce & Party, safety is our top priority. To ensure everyone has a fun and safe experience with our equipment, we’ve outlined the following terms and conditions for hiring our inflatables, soft play, and other equipment. By hiring our services, you agree to abide by these guidelines, helping to keep everyone safe and ensuring our equipment remains in great condition for future events. Please take a moment to review these terms, and if you have any questions, don't hesitate to contact us.

A responsible person over 18 years of age must supervise each inflatable at all times.
Any soft play and/or other equipment hired must also be supervised by a responsible adult.
This equipment has a maximum user height of ______. Please ensure no one over this height uses the equipment.
The inflatable(s) must be secured to the ground at all times. The equipment must not be moved or repositioned.
No food or drinks are to be consumed on the inflatable (to avoid choking and mess).
All shoes, badges, and jewellery (e.g., large earrings, necklaces, etc.) must be removed to avoid damage to the equipment and injury to other users. It is recommended that spectacles and plastic bands are also removed. Adults must remove high-heeled shoes before stepping on mats.
Ensure that the equipment is not overcrowded and limit the numbers depending on the age and size of children using it, according to the recommendations printed on the equipment (on or near the front step of most inflatables).
Do not allow children to take any hard or sharp objects onto the equipment or anything large enough to block exits/entrances.
Do not allow children to take balloons onto the equipment (burst balloons and strings can be a choking hazard).
No party-poppers, henna, face paint, coloured streamers, or “silly string” can be used near or on the equipment, as these may permanently stain the unit, for which you are liable. If you do use any of these, a charge of £50 will be due for damage and/or cleaning.
No water or other liquid to be poured or sprayed onto the equipment (other than a reasonable amount for cleaning purposes), as it causes the surface of inflatables to become slippery, damages soft play, and can result in subsequent bookings being cancelled if the equipment is too wet to be delivered. If equipment is deliberately soaked, you will be charged double your hire fee to cover our costs in subsequent cancelled bookings and drying time.
Inflatables must not be used in wind or wind gusts in excess of 24mph. Inflatables must not be used in heavy rain. Equipment must not be used in thunderstorms. If weather conditions exceed these wind speeds, We Bounce & Party reserves the right to collect the inflatable.
No smoking, barbecues, glass, or animals on or near the equipment.
Reckless or boisterous behaviour must not be allowed.
Avoid large children and small children using the equipment at the same time.
Climbing, hanging, or sitting on the walls is dangerous and must not be allowed.
Children must use slides one at a time and must not climb on the sides of the slide.
Slides should be used in a sitting position, feet first – do not allow jumping from the top of the slide.
Safety mats must be positioned at the bottom of the slide.
Ensure that mats supplied with the equipment remain where they were positioned during installation.
Do not allow anyone to bounce on the step/front apron of the inflatable(s). The step is there to help users get on and off.
No-one with a history of back or neck problems should be allowed on the inflatable(s).
Do not allow users on the inflatable(s) during inflation or deflation.
If the inflatable(s) are not being used for any part of the day, please switch the blower(s) off at the mains. IMPORTANT: If more than one blower is being run from a single extension lead, you must unplug all but one blower before switching back on. Plug the remaining blowers in one at a time only when each inflatable or part is fully inflated.
In the event of rain, please remove children from the inflatable(s) and place a table or similar object over the blower(s) to prevent water from being blown inside the inflatable(s). Do not switch the blower(s) off. Once the rain has stopped, please ensure that the entrance and exit to the inflatable(s) are dried with a towel before children are allowed back on, as they become slippery when wet.
Ensure that the vent on the side of the blower is kept clear at all times.
Should a blower overheat or lose power, immediately remove children from the inflatable and switch the blower off at the mains. It should restart when switched back on again 1 or 2 minutes later. If it does not, please inform us on the telephone number above.
We Bounce & Party must be advised as soon as possible in the event of any injury requiring professional medical treatment. Treatment must be sought within 2 hours of the injury occurring, and a detailed record of the incident and treatment must be provided to We Bounce & Party.
You must call us immediately upon any equipment failure. If you are unsure about anything, please contact us immediately.

DISCLAIMER

Please note that all persons using this equipment do so at their own risk. The person/organisation hiring the equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse or reckless use. These guidelines are for the safety of all people using this equipment, and it is the sole responsibility of the hirer to ensure they are adhered to. We Bounce & Party cannot accept any responsibility for any injury caused to anyone using this equipment.

I acknowledge receipt of the equipment in a good, clean condition and agree to abide by the terms and conditions listed above and return the equipment in the same condition it was received in. (Please note if the inflatable is collected in a dirty condition, the person hiring it will incur a cleaning charge from £50.00, depending on the unit hired.) Please return balls to the ball pool before collection, otherwise a £25 fee will be incurred for our staff to collect them.